Maximise up-time and performance levels with Loop Technology

Loop Technology employee Patryk servicing laser cleaning machine

Maximise up-time and performance levels with Loop Technology

Maintaining hardware and software systems can be difficult without the right expertise. But it’s so important to carry out preventative maintenance regularly to maximise up-time and performance levels.

That’s why we have a dedicated in-house Service and Support Team. They make sure our machines are looked after – long after delivery and sign off.

Meet some of the faces behind the Support Team and the highlights of their work


Service and Support Manager

Ed Service and support manager working at his desk writing with pencil

Ed makes sure all preventative maintenance is carried out on time.

He minimises the downtime of our customers systems.

“It’s always rewarding to see the customer’s cell being put back into production after a breakdown during a crucial time. It makes you feel like you’ve really made a difference.”

Patryk is one of the team of engineers who support our customers on site and over the phone.

He gets machines back up and running again.

“I most enjoy travelling, visiting new places and meeting interesting people who often show off their new technology to me and I find that very inspiring.”


Service and Support Technician

Patryk Service and support technician working at computer


Service and Support Administrator

Nick Service and Support Administrator working at computer

Nick makes sure the whole operation runs smoothly.

He gets the right engineer on site for the job at hand.

“It’s always rewarding to hear back from the customer on a successful call out. You really do feel like you’ve made a huge difference to their day and their business”

The Loop Support Team have you covered.

We provide custom support packages based on what you need. Whether that’s an annual visit to make sure everything runs smoothly, to on call 24/7 hour support to keep up with your process.

Read more about our support packages

What do our customers have to say?

“We’ve been very impressed with Loop’s service and support package, it’s a total peace of mind. We put in a call and they’re on-site next day, and we’re up and running by lunchtime!”

Mark Russell, MD at CJR Propulsion

Interested in a hands-on and rewarding career?

The team are looking for a new Service and Support Technician to join them.

We also have opportunities for mechanical engineers, workshop technicians, and more.

If you, or someone you know, is considering a change, why not explore the opportunities we have at Loop Technology?

This is your chance to work with exciting products and technology!

Exhibiting at the International Composites Summit

Loop Technology will be at ICS in London on 21-22 September.

It is the UK’s only exhibition focused solely on the global composites market.

Discover our latest products and developments at stand P5.

Have you booked your free ticket yet?

Thank you for reading. Please get in touch if you would like to learn more, or talk to us about your requirements.

01305 257108

Next Month’s Focus

Inside Loop Technology

You’ve met some of the Loop team, now it’s time to meet some of our robots.

Next month, join us for an exclusive tour of the Loop Technology Centre.

Loop Technology Ltd.
Loop Technology Centre
Paceycombe Way, Poundbury,
Dorchester, Dorset,

Phone: 01305 257108

Company No. 03498849

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