- Telephone technical support during normal office hours. Engineer response guaranteed within 4 hours or first thing next business day if call placed late in the day
- Service engineer dispatch within 48 hours
- Planned maintenance visit
We would like to be able to say that after installation our systems will perform faultlessly forever, however this is the real world, operating conditions do change, processes do vary, components do malfunction.
By effectively maintaining your hardware and software systems, you can maximise up-time and performance levels. To achieve this, we can provide targeted training, service agreements, extended warranties, maintenance visits, call outs, spare parts, and contract laser cleaning.